In today’s post, we talk about candidate experience, one of the factors that any organization needs to understand in order to stay competitive in today’s job market. Keep reading to learn more.
What Is Candidate Experience?
The term “candidate experience” refers to the perception of a job seeker of your organization as they go through your recruitment and hiring process. These are some elements that are considered part of candidate experience:
- Job ads
- Application process
- Interview
- Feedback
- Screening
- Onboarding
Technology offers countless ways to take candidate experience to the next level. This includes, of course, the process of advertising job openings and communicating with candidates. But there are other less obvious areas, such as background screening, where employers can make improvements to offer an outstanding candidate experience.
Why Is Candidate Experience Important?
In recent years, organizations are becoming increasingly aware of the importance of improving the experience of their candidates.
For example, according to a study published in 2019, 69% of candidates would consider sharing a negative experience with their friends and network.
If you are not careful, a couple of bad experiences can turn into bad word-of-mouth that discourages future candidates from applying for a position with your company.
As if to dispel any lingering doubts, the tight job market during the pandemic has shown the benefits of offering a positive candidate experience. Simply put, if you want to hire the best possible candidates, you want to take advantage of every edge you can get over your competitors.
How to Improve Candidate Experience?
Improving candidate experience is a job in progress. Technology moves fast, shaping the expectations of job seekers.
Here are some ideas to help you improve the candidate experience within your organization.
- Make it a point to keep candidates in the loop. Not ghosting candidates is a simple way to offer a superior candidate experience.
- When you advertise a position, make sure the description is clear, engaging, and coherent with your organizational culture.
- Streamline your interview process. Cut red tape and reduce the number of interviews per candidate (here’s how Google does it).
- Work with a background screening partner that uses the most advanced technology. This will impress on candidates the idea that you value their time and that your organization is at the forefront of technological change.
Plexus Global: Background Screening Services in California
Looking for a dependable background screening partner that helps you take your candidates’ experience to the next level? Plexus Global is a background screening company located in Riverside, California, serving organizations all over the U.S. and abroad.
Contact us today by telephone (844-516-1008), email (sales@plexusglobalinc.com), or through our social media accounts on Facebook, Twitter, and LinkedIn.
