Information for Human Trafficking Victims
Plexus Global is committed to working with victims of human trafficking and complies with the Fair Credit Reporting Act and Consumer Financial Protection Bureau's (CFPB) regulations to assist those who are victims of human trafficking. If you are a victim of a severe form of trafficking in persons or sex trafficking, you may request Plexus Global to block adverse items of information on your consumer report if they resulted from trafficking.
How to Request a Block of Information in Your Background Report
Any person requesting a block of information on their background check must write a letter stating that you are a victim of human trafficking and include the information described below. The CFPB has provided a sample letter for your convenience:
Provide Proof of Identity
You must provide proof of identity with your letter. Proof of identity can be established in one of two ways:
- Consumer File Match: Provide your full name (first, middle, last, suffix), any previously used names, full social security number, and/or date of birth.
- Additional Proof of Identity: Copies of government-issued identification documents, utility bills, and/or other methods of identity, which may include answering questions to which you may be expected to know the answer.
Provide Trafficking Documentation
You are required to provide an acceptable Victim Determination statement with your letter, which is a document containing a determination of human trafficking issued by:
- A Federal, State, or Tribal governmental entity.
- A non-governmental member of a human trafficking task force, including victim service providers affiliated with these entities and authorized by a Federal, State, or Tribal government entity.
- A court, or accepted as a piece of evidence filed in court.
- A self-attestation by a consumer who identifies as a victim of human trafficking that is signed or certified by a Federal, State, or Tribal government entity, court of competent jurisdiction, or an authorized representative of these entities.
Identify Items of Adverse Action
Provide the specific items of information in your consumer report that you believe should not be furnished by a consumer reporting agency because the items are a result of human trafficking.
Provide Your Preferred Method of Contact Information
Specify your preferred method for Plexus Global to contact you (electronic or mail) and provide your preferred email address or mailing address.
Information May Be Sent to Us
By Mail:
Plexus Global19340 Jesse Lane, Suite 240
Riverside, CA 92508
By Email:
Questions or Request Status
If you have questions regarding the process or to check on the status of your request, please contact our Client Support Team:
- Toll Free: 844-516-1008
- Email: info@plexusglobalinc.com
- Business Hours: 8:00 am - 5:00 pm PT (Monday - Friday)

